We are here to help. Always.

Customer service is not a department at PreOrder360 — it is the whole point. Every client matters. Every question gets answered.

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Reach us

Three ways to start a conversation.

08103950500

WhatsApp — 2-hour response (8am–7pm WAT). The fastest way to reach our team.

info@preorder360.com

Email — 24-hour response. Best for detailed enquiries and documentation.

@preorder360

Our offices

On the ground in Nigeria, China and the UAE.

Lagos, Nigeria — Head office

Block 1, No. 36 Oladipupo Oduwole Street, Ojodu Berger, Lagos. Walk-ins welcome during business hours (Mon–Sat, 9am–6pm WAT).

Guangzhou, China

160 Diejing Road, Guangzhou. Our sourcing base — supplier vetting, price negotiation, and quality inspection before anything ships.

Dubai, UAE

502 Al Moosa Tower, Sheikh Zayed Road, Dubai. Our Middle East sourcing and consolidation point.

2-hour WhatsApp response (8am–7pm WAT).

24-hour email response, guaranteed.

Updates at every order milestone.

Dedicated contact per active order.

Delays communicated immediately.

Complaints resolved within 48 hours.

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